Returns & Exchanges
At BURGA, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all our premium fashion accessories. If your new items don't meet your expectations, simply follow our streamlined process to initiate a return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original BURGA packaging, ensuring all protective films and tags are intact to qualify for a full refund.
- 3.Ship the Items
Print your prepaid shipping label provided by our portal and drop off the package at your nearest authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.